Last updated: November 1, 2026
This Privacy Policy explains how Coconut Global S.A., doing business as Coconut Realtors (“we”, “us”, “our”), collects, uses and protects personal information when you visit coconutrealtors.com or contact us about buying, selling or renting property in Nicaragua.
1. Who we are
Coconut Global S.A. is a real estate brokerage and development company with its address at Limón 2, Tola, Rivas, Nicaragua, operating from San Juan del Sur. For any privacy question you can reach us at info@coconutrealtors.com or +505 8174 8412.
2. Information we collect
- Information you give us: your name, email address, phone or WhatsApp number, and any details you include in a message (for example the property you are interested in, your budget or travel dates) when you use our contact forms, email us, call us or message us on WhatsApp or social media.
- Information collected automatically: technical data such as IP address, browser and device type, pages visited, referring website and approximate location, collected through cookies and similar technologies (see section 5).
- Information from third parties: if you are referred to us by a partner, another agent or a property owner, they may share your contact details with us.
3. How we use your information
- To answer your inquiries and send you information about properties, viewings and rentals.
- To arrange property visits, prepare offers and manage a purchase, sale or rental, including working with owners, notaries, lawyers and other professionals involved in the transaction.
- To send you new listings or updates if you ask us to (you can opt out at any time).
- To understand how our website is used and to improve it and our advertising.
- To comply with legal, accounting and anti-money-laundering obligations, and to protect our rights.
4. WhatsApp, email and social media
When you contact us via WhatsApp (operated by Meta), email or social networks such as Instagram or Facebook, your messages and contact details are also processed by those providers under their own privacy policies. We only use these conversations to assist you with your real estate inquiry.
5. Cookies and analytics
Our website uses cookies and similar technologies:
- Essential cookies needed for the website to work (for example security and form functionality).
- Analytics: we use Google Analytics 4 to understand traffic and how visitors use the site. Google may process data such as your IP address and device information. Learn more at Google Privacy Policy.
- Marketing: we use the Meta (Facebook) Pixel to measure the effectiveness of our ads and show relevant ads on Meta platforms.
- Embedded content: pages may include embedded maps, videos or social media content (for example Google Maps or YouTube), which may set their own cookies.
You can block or delete cookies in your browser settings. Disabling some cookies may affect how the website works.
6. Sharing your information
We do not sell your personal information. We share it only when necessary: with property owners, developers or co-operating agents regarding a property you are interested in; with lawyers, notaries, surveyors and other professionals involved in a transaction; with service providers who host our website, email and analytics; and with authorities when required by law.
7. International transfers
Some of our service providers (such as Google, Meta and our hosting provider) may store data outside Nicaragua, including in the United States. By using our website and contacting us you understand that your information may be transferred to those countries.
8. How long we keep your information
We keep inquiry and client information for as long as needed to assist you and to meet legal, tax and accounting requirements, after which it is deleted or anonymized.
9. Your rights
In accordance with applicable law, including Nicaragua’s Law No. 787 on the Protection of Personal Data, you may request access to, correction of, or deletion of your personal information, or ask us to stop sending you marketing messages. To do so, email info@coconutrealtors.com.
10. Security
We use reasonable technical and organizational measures to protect your information, including an encrypted (HTTPS) connection on this website. No method of transmission over the internet is completely secure.
11. Children
Our services are not directed to people under 18, and we do not knowingly collect their personal information.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update.
13. Contact
Coconut Global S.A. (Coconut Realtors)
Limón 2, Tola, Rivas, Nicaragua
Email: info@coconutrealtors.com
Phone / WhatsApp: +505 8174 8412
